Mystery Shopper Retail Evaluation

Become a Mystery Shopper in a vibrant shopping centre. This role involves evaluating customer service, conducting surveys, and producing detailed reports on store experiences.

In this position, you will engage in undercover investigations to assess the quality of service and the environment within retail stores. Ideal candidates should have a high school diploma and be detail‑oriented, with the ability to produce informative reports and evidence. Versatile working hours and on‑call responsibilities make this role suitable for various schedules.

• Conduct undercover investigations as a mystery shopper
• Produce comprehensive reports on findings
• Evaluate customer service and store environments
• Conduct surveys to gather consumer feedback
• Prepare evidence reports for private investigations

• High school graduation certificate or equivalent experience
• 1 to less than 7 months of relevant experience
• Own transportation or public transport access
• Attention to detail for evaluations
• Access to a cellular phone and the internet

Apply your observational skills and attention to detail to enhance customer experiences as a Mystery Shopper.