North American Fulfillment Specialist

Position: North American Fulfillment Specialist at Veolia
Improve the customer journey with Veolia Group as a North American Customer Order and Fulfillment Specialist. Engage with customers directly and manage their orders effectively in a hybrid role.
This intermediate role emphasizes operational success and customer satisfaction. Candidates should have at least 2 years of experience in customer service or fulfillment, showcasing skills in order entry and problem-solving. Ensuring order accuracy and timeliness is crucial while you coordinate with sales and distribution.

Key Responsibilities:

• Address customer inquiries as the main contact

• Enter and manage customer orders with accuracy

• Resolve any order-related issues proactively

• Keep customers informed on the status of their orders

• Prioritize and manage high volumes of customer requests
Requirements:

• Minimum 2 years in customer service or fulfillment

• Strong organizational and communication skills

• Proficient with ERP and CRM systems

• Capability to excel in fast-paced environments

• Detail-oriented with strong time management
Bring your order management and customer service skills to Veolia for an enhanced fulfillment experience.
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