Customer Experience Representative Crown Auto

Enhance your customer service skills as a Customer Service Representative with Crown Auto Group in Winnipeg. In this role, you will provide top-notch service at Crown Autobody & Glass, focusing on customer care and claim support.
Crown Auto Group, a family-owned, award-winning organization, seeks dedicated individuals for a one-year contract position. You will interact with customers, guiding them through processes and maintaining communication with production and insurance teams. Your ability to offer clear information will contribute significantly to customer satisfaction and loyalty.

Key Responsibilities:

• Provide frontline service to all customers

• Guide clients through repair and claim processes

• Update customers on vehicle repair timelines

• Ensure documentation is precise for claims with insurers

• Walk customers through vehicle repairs upon delivery
Requirements:

• Completion of high school or equivalent

• 2+ years in customer service is advantageous

• Strong teamwork and communication skills

• Understanding of MPI procedures is beneficial

• Valid driver’s license; ability to drive a manual vehicle
Join Crown Auto Group to cultivate an exceptional service experience and grow your career in a rewarding, supportive environment!
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