Customer Service Coordinator

Stacey Danley at Aplin is excited to partner with our client, an award-winning construction company, to find a skilled Customer Service Coordinator. Located on the south side of Winnipeg, this role is a great fit for an administrative professional looking for their next opportunity. This is a full‑time permanent Monday to Friday position. Office hours are 8am-4:30pm.

Benefits and Perks

Starting salary of $50-55K, depending on experience

Comprehensive benefits

A casual and fun office culture

Key Responsibilities

Respond promptly and professionally to customer inquiries via phone and email

Coordinate appointments and schedules between customers and external vendors

Deliver a positive and memorable customer experience at every interaction

Provide exceptional customer service while resolving inquiries and concerns

Collaborate with internal departments to ensure seamless communication and service delivery

Maintain accurate records and support administrative processes

Qualifications

Minimum 2 years of customer service experience

Excellent verbal and written communication skills

Professional, positive, and customer‑focused approach

Ability to manage multiple priorities and navigate several computer programs simultaneously

Strong conflict resolution and problem‑solving abilities

Comfortable handling sensitive or challenging customer situations with professionalism

Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and Power Point

Ability to work both independently and collaboratively within a team environment

Experience or knowledge of residential construction is considered an asset but is not required

What Will Make You Successful

Exceptional attention to detail

Strong organizational and time‑management skills

Positive, outgoing personality with a natural ability to build relationships

Self‑motivated and proactive approach to work

Ability to adapt in a dynamic environment while maintaining a high level of customer service

If you are looking for an opportunity where you can make a meaningful impact while utilizing your administrative and customer service expertise, we would love to hear from you.

Applicants must be legally entitled to work in Canada, including holding any required permits.

#J-18808-Ljbffr