Service Consultant at Birchwood Automotive

Position: Service Consultant Opportunity at Birchwood Automotive
Elevate customer satisfaction as a Service Consultant with Birchwood Automotive Group.

Your role focuses on scheduling, customer communication, and utilizing technology in service delivery.

As a key link between the service team and customers, you will report to the Service Manager. This position involves managing service schedules while providing timely information on repairs and ensuring a smooth customer experience. The ideal candidate is detail-oriented and collaborative, making customer satisfaction a top priority.

Key Responsibilities:

• Schedule services and manage repair logistics

• Keep customers informed about their vehicle repairs

• Employ technology for efficient communication

• Demonstrate a commitment to customer satisfaction

• Work with the team to foster a positive service environment

Requirements:

• Preferred experience in customer service

• Strong relationship-building capabilities

• Excellent time management and organizational skills

• Comfort with technology in daily tasks

• Automotive service or sales experience is an asset

Drive customer satisfaction and efficient service in your role as a Service Consultant at Birchwood Automotive Group.
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