Reservations Coordinator Blue River

Position: Full Time Reservations Coordinator Blue River
Become a Reservations Coordinator in Blue River, BC, managing guest interactions, bookings, and inquiries in a vibrant full-time role. Provide exceptional customer service through various communication channels.

This full-time role reports to the Sales & Guest Relations Manager and requires 3-5 years of experience in customer service, reservations, and sales. You will manage payment processing, ensure reservation accuracy, and communicate effectively with internal departments for seamless service delivery.

Key Responsibilities:

• Handle guest inquiries and manage reservations data

• Process payments and maintain cash out reports

• Update reservations software, ensuring data integrity

• Coordinate follow-ups and gather guest feedback

• Participate in crisis management and communication protocols

Requirements:

• 3–5 years experience in customer service or reservations

• Knowledge of hospitality and sales practices

• Excellent conflict resolution and negotiation skills

• Proficiency in booking software and Microsoft Teams

• English proficiency;
German is a plus

Bring your hospitality expertise, strong interpersonal skills, and dynamic personality to enhance guest experiences in Blue River.
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