French Bilingual Customer Service Representative

Become a vital part of IntouchCX as a French Bilingual Customer Service Representative. Work from Winnipeg, MB, where you will build meaningful connections through inbound calls, emails, and chats.

This full-time role focuses on assisting customers with exceptional service. Ideal candidates possess strong communication skills and are ready to impact each interaction positively. You will thrive in a productive environment while engaging with leading global brands, making every customer encounter unforgettable.

Key Responsibilities:

• Assist customers via calls, emails, and chats

• Communicate detailed product information clearly

• Listen actively and resolve inquiries efficiently

• Ensure a positive experience with each interaction

• Maintain knowledge of all existing and new services

Requirements:

• Fluency in French is mandatory

• High school diploma or equivalent required

• 6 months to 1 year of customer service experience

• Strong verbal and written communication skills

• Reliable and punctual with work schedule

Deliver exceptional customer service and connect with IntouchCX’s dynamic team today.
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