Leon’s Customer Care Associate

Position: Leon’s Customer Care Associate Role
Be part of Leon’s team as a Full Time Customer Care Associate delivering a world-class service experience. You will be key in assisting customers and resolving their concerns efficiently.

At Leon's Furniture, the customer care team is vital to sustaining our long-standing reputation in Canada. This role involves completing reports, managing customer accounts, and being responsive to inquiries. We are looking for individuals who can help create a positive experience for our customers and uphold the service excellence for which Leon's is known.

Key Responsibilities:

• Maintain accurate and detailed daily reports

• Manage customer accounts thoroughly and efficiently

• Quickly address customer inquiries and resolve issues

• Support customers with after-sales services proactively

• Collaborate with team members to provide high-quality support

Requirements:

• Clear communication skills, both written and oral

• Friendly and confident attitude towards customer interactions

• Sharp analytical and problem-solving skills

• Strong organizational skills and the ability to multitask

• Willingness to work evenings and weekends if required

Help shape the customer experience at Leon’s with your skills and enthusiasm!
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