Customer Service Representative

Step into a customer service role with Crown Auto Group in Winnipeg. Help clients with their autobody repairs by delivering outstanding service in a friendly environment.

Crown Autobody & Glass is seeking a motivated Customer Service Representative for a one-year contract, central to managing customer interactions.

Your role will involve guiding customers through the claims process, ensuring timely paperwork with insurance companies, and updating clients on vehicular repairs. Strong customer-focused skills and an organized approach are vital for success.

Key Responsibilities:

• Create a welcoming atmosphere for each customer

• Educate customers on the claim process and repair timelines

• Liaise with production and parts departments for updates

• Process insurance documentation accurately and efficiently

• Assist clients during vehicle delivery and repair explanation

Requirements:

• High school diploma or equivalent qualification

• 2+ years of customer service experience preferred

• Familiarity with collision centers is beneficial

• Excellent communication and teamwork abilities

• Must hold a valid driver’s license for manual transmission

Utilize your skills to provide top-notch customer care within Crown Auto Group and contribute to a reputable company.
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