Customer Service Representative

Our Customer Service Representatives are the warm, knowledgeable voice partners rely on every day. You'll help salons and barbershops with orders, product questions, and any issues that come up — always with care and professionalism. If you love helping people, solving problems, and building relationships, you'll thrive on our Customer Care team.

What you'll do

Process orders and respond to partner enquiries

Resolve issues quickly with care and professionalism

Advise partners on products and promotions

Collaborate with sales and warehouse teams

What we're looking for

1+ years of customer service or call-centre experience

Excellent verbal and written communication skills

Comfortable with order systems and multitasking

Patient, empathetic, and solution-oriented

Beauty industry knowledge is a plus

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