Bilingual Team Member at Princess Auto

Become a vital part of Princess Auto's National Contact Centre as a Bilingual Team Member. This role empowers you to provide exceptional customer service in both French and English during varied shifts.

Princess Auto, a proud Canadian company, is seeking customer-focused individuals fluent in English and French. In this contact centre position, you will handle customer orders via phone, email, and the website while maintaining accurate records. Your problem-solving skills and product knowledge will shine as you assist customers with their inquiries.

Key Responsibilities:

• Process customer orders through multiple channels

• Answer inquiries accurately in French and English

• Maintain up-to-date customer information in databases

• Learn product details and share with customers

• Collaborate effectively within the team

Requirements:

• Fluency in English and French (written and oral)

• Strong problem-solving abilities

• Willingness to learn about products quickly

• Enjoyment of working with people

• Respectful and honest communication skills

Provide exceptional bilingual service and foster lasting relationships with customers at Princess Auto's contact centre.
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