Customer Service Drayage

Position: Customer Service Role Drayage
Elevate your career as a Customer Service Representative with Canada Drayage Inc. in Woodbridge, ON. This temporary on-site role is pivotal in ensuring exceptional logistics support for customers.

As the face of CDI, you will manage customer interactions from initial bookings through to the successful delivery of freight. This role requires a strong commitment to customer satisfaction and effective communication, making it a vital part of the team. You will collaborate with dispatch, planners, and management, ensuring each load is handled efficiently throughout its journey.

Key Responsibilities:

• Communicate via email and phone with customers and internal teams

• Book and schedule pickup/delivery appointments

• Notify clients of any late arrivals

• Trace and track loads for timely deliveries

• Data entry of orders accurately into the system

Requirements:

• Secondary school diploma required

• 1-2 years in a Customer Service role

• Strong computer skills essential

• Excellent communication abilities needed

• Organizational skills to manage multiple tasks

Become an integral part of the CDI team in delivering top-notch service in the transportation industry.
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