Bilingual Client Service Representative Payworks

Join the Small Business Service team at Payworks as a Bilingual Client Service Representative, providing exceptional client experiences in both English and French. Leverage your communication and problem-solving skills while working in a flexible hybrid model.

Payworks is seeking a dynamic candidate to join our Small Business Service team. As a Bilingual Client Service Representative, you will engage with clients across Canada, ensuring payroll management done right. Your attention to detail and client relationship-building will shine while you handle inquiries effectively.

Key Responsibilities:

• Build strong client relationships and provide expert payroll guidance

• Manage incoming calls and emails professionally

• Support clients with payroll data changes and precision

• Collaborate with team members to exceed client expectations

• Identify improvement opportunities based on client feedback

Requirements:

• Fluent in English and French, both spoken and written

• Strong customer service experience, preferably in call centers

• Excellent verbal and written communication skills

• Team-oriented with a commitment to quality results

• Proficiency in Microsoft Office and web-based applications

Prepare to enhance your career while helping our clients thrive at Payworks!
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