Jim Pattison Collision Service Representative

Experience a rewarding career at Jim Pattison Collision & Glass as a Bodyshop Customer Service Representative in Winnipeg. Become the cornerstone of customer satisfaction throughout the vehicle repair process with your effective communication.

In this full-time, permanent role, you will support customers from their service inquiry to repair completion.

Your role will require you to manage customer expectations effectively while liaising with technicians and insurance representatives. Foster empathetic relationships and ensure a smooth repair journey through attention to detail and problem-solving.

Key Responsibilities:

• Act as the main contact for customers during repairs

• Clearly communicate timelines and repair processes

• Build trust through empathetic and professional interactions

• Resolve queries and concerns with effective techniques

• Coordinate appointment logistics and documentation scrupulously

Requirements:

• Experience in a customer service or bodyshop role

• Knowledge of collision repair processes

• Outstanding verbal and written communication skills

• Strong organizational capabilities for multitasking

• Reliable team member with a customer-focused mindset

Contribute to customer satisfaction and operational success at Jim Pattison Collision & Glass.
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