Customer Engagement Representative - Wolseley

Make an impact at Wolseley Canada as a Customer Engagement Representative, handling client needs through effective communication and personalized solutions.

Your role will significantly contribute to customer satisfaction and sales success.

In this role, you will utilize your customer service skills to develop and maintain relationships with assigned accounts. You will provide essential product information and work with various internal teams to enhance service delivery. Your responsibilities also include tracking customer interactions and ensuring successful order processing.

Key Responsibilities:

• Initiate contact with customers through calls

• Develop relationships and influence sales growth

• Collaborate with teams to ensure smooth customer service

• Maintain accurate records of customer interactions

• Resolve inquiries and issues efficiently

Requirements:

• Previous experience in sales or customer service is essential

• Ability to build long-term client relationships

• Quick-response mindset to customer needs

• Excellent organizational and communication skills

• Knowledge of our products and services is vital

Utilize your skills to enhance customer engagement and drive success at Wolseley Canada.