Customer Care Representative

Join Connect Hearing as a Customer Care Representative in Winnipeg, MB, where you can enhance your customer service skills in a supportive environment. Experience fulfilling work by helping clients transform their hearing health.

As a valued member of Connect Hearing, you will provide exceptional service in person, by phone, and via email. This role requires strong communication skills, alongside the ability to manage client accounts and schedule appointments. You will also assist with insurance billing and learn to perform minor in-clinic device repairs, ensuring smooth operations in our vibrant clinics.

Key Responsibilities:

• Deliver outstanding customer service across multiple communication channels

• Schedule client appointments and organize clinic files

• Build relationships while managing client accounts

• Collaborate with insurance companies for billing success

• Assist with device cleanings and repairs, with training provided

Requirements:

• Strong communication and customer service abilities

• Experience with accounts receivable preferred

• Willingness to travel to other clinic locations

• Positive, can-do attitude and eagerness to learn

• Commitment to organizational values of service excellence

Bring your passion for helping others and grow with Connect Hearing in Winnipeg.