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Bilingual Service Centre Representative

Job in Portage la Prairie, Winnipeg, Manitoba, Canada
Listing for: Manitoba Public Insurance
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 60000 CAD Yearly CAD 42000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: Portage la Prairie

Provide exceptional service as a bilingual Service Centre Representative for Manitoba Public Insurance. Engage with customers in both English and French, assisting with a variety of MPI products and services.

In this role, you are responsible for delivering in-person customer support for Manitoba Public Insurance. This involves issuing and renewing driver’s licenses, handling claims, and selling vehicle safety supplies. The position demands strong communication skills in both official languages and three years of customer service experience.

Key Responsibilities:

• Issue and renew driver’s licenses accurately

• Schedule and collect fees for testing appointments

• Communicate license requirements and suspensions

• Provide assistance during motorcycle road tests

• Scan and upload claims documents effectively

Requirements:

• High school diploma or equivalent

• Three years of customer service experience

• Background in MPI products is an asset

• Valid driver’s license required

• Intermediate French communication skills

Utilize your bilingual skills and customer service expertise to excel in this role within Manitoba Public Insurance.
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