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Bilingual Customer Service Representative

Job in Winnipeg, Manitoba, A3C, Canada
Listing for: Aplin
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, French Customer Service, English Customer Service
Job Description & How to Apply Below
Tammy Boyko and Carlan Wilbon with Aplin are excited to partner with our client on an immediate, ongoing opportunity for Bilingual Customer Service Representatives in Winnipeg. Multiple full-time positions are available.

Welcoming environ ment, convenient location with an excellent culture & Perks:
An organization that values employees and offers great benefits!

Tammy Boyko et Carlan Wilbon, d’Aplin, sont ravis de s’associer à notre client pour une opportunité immédiate et continue de Représentants(es) bilingues du service à la clientèle à Winnipeg. Plusieurs postes à temps plein sont disponibles.

Environnement accueillant, emplacement pratique, excellente culture et avantages :  une organisation qui valorise ses employés et offre d’excellentes prestations.

Responsibilities

Respond to customer inquiries by phone, email, and chat in both French and English

Assist customers with questions related to products, services, and processes

Address customer concerns and provide timely, effective solutions

Provide professional, friendly, and knowledgeable customer service

Qualifications

Fluent in both French and English, with strong verbal and written communication skills

High school diploma or equivalent

Six months plusof customer service, retail, hospitality or contact experience.

Strong communication, problem-solving, and active listening skills

Responsabilités:

Répondre aux demandes des clients par téléphone, courriel et clavardage, en français et en anglais

Aider les clients avec des questions liées aux produits, services et processus

Traiter les préoccupations des clients et offrir des solutions rapides et efficaces

Offrir un service à la clientèle professionnel, courtois et compétent

Qualifications:

Maîtrise du français et de l’anglais (à l’oral et à l’écrit), avec d’excellentes aptitudes en communication

Diplôme d’études secondaires ou équivalent

Minimum de six (6) mois d’expérience en service à la clientèle, vente au détail, hôtellerie/restauration ou centre de contact

Solides compétences en communication, résolution de problèmes et écoute active

At Aplin — together with our brands Compu Staff, Impact Recruitment, and Vantix Systems — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities.

To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.

Accommodation is available upon request throughout all stages of the recruitment process.
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