Customer Service at LCBO

Position: Holiday Customer Service at LCBO
Spread holiday cheer with LCBO as a Holiday Customer Service Representative, based in Toronto. This on-site role promises an exceptional customer experience during the festive season.

The LCBO is hiring enthusiastic representatives to assist customers from November 16 to December 31, 2026. In this position, you'll be the go-to expert for holiday shoppers, providing support through paid online training in retail operations and beverage offerings. Applicants must be available during holidays and weekends to enhance customer satisfaction.

Key Responsibilities:

• Serve customers using the POS system effectively

• Request donations for our Spirit of Sustainability campaign

• Participate in Customer Experience and Postal Code Survey campaigns

• Receive inventory and replenish stock on shelves

• Maintain a clean and organized store environment

Requirements:

• Legally authorized to work in Canada

• Minimum age of 18 years required

• Comfortable working with teammates and customers

• Bilingualism in English and French is advantageous

• Availability on weekends and holidays

Harness your customer service skills at LCBO to create memorable holiday experiences for shoppers.