Retail Customer Service Representative

Become a key player with Purolator as a Retail Customer Service Representative in Winnipeg. Step into a role focused on delivering excellent service while engaging customers directly.

At Purolator, we are seeking a dedicated individual for a permanent position at our Winnipeg retail center. This role emphasizes customer service, problem-solving, and relationship building. With guaranteed 24 hours of work per week, you will engage with customers both in-person and via phone to address inquiries, resolve issues, and promote our corporate services.

Key Responsibilities:

• Serve customers efficiently and courteously

• Handle complaints and resolve inquiries

• Collaborate with management and drivers for smooth operations

• Build strong relationships with customers and partners

• Assist with technology-related challenges and shipping details

Requirements:

• 3–12 months customer service experience preferred

• Proficiency in English for effective communication

• Proven accountability and problem-solving skills

• Ability to lift 70lbs and stand for extended periods

• Experience with technology and POS systems

Bring your communication skills and customer focus to Purolator and help make a difference in our community.