Aplin Training Facilitator Role

Join Aplin as a Training Facilitator in Winnipeg, where you’ll facilitate training sessions and create impactful materials to ensure employee success. This position suits those passionate about learning and development.

Aplin seeks experienced Training Facilitators who excel in dynamic environments.

Your role will include developing lesson plans, delivering training both virtually and in person, and evaluating trainee performance. Candidates should have a strong background in customer service or training to effectively coach employees.

Key Responsibilities:

• Facilitate engaging new hire and employee training sessions

• Develop and update training materials and resources

• Measure learning outcomes through assessments

• Provide constructive feedback to facilitate growth

• Support quality assurance and monitor training effectiveness

Requirements:

• Bachelor’s degree in relevant field or equivalent experience

• Three years’ experience in a contact centre or training

• Strong adult learning and instructional design skills

• Excellent organizational and problem-solving abilities

• Proficient in Microsoft Office; flexible shifts required

Drive employee development and enhance your training expertise at Aplin in Winnipeg.
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