Library Service Assistant 3 (Information Assistant) PEMB

Library Service Assistant 3 (Information Assistant) PEMB

Library Service Assistant 3 (Information Assistant)

Department: Community Services, Library Services Division
Designated

Work Location:

Pembina Trail Library (2724 Pembina Highway), On-site
Position Type: Part-time, (Term - approximately ending October 16, 2026 with a possibility of an extension)
Hours of Work: Varying hours, as per below
Salary: $26.78 - $31.92 hourly as per the Library Service Assistant 3 Classification within the C.U.P.E Collective Agreement.

Employee Group: C.U.P.E.

Posting No.:127251
Closing Date: August 19, 2026

Providing a wide range of services to over half of all Manitobans, The City of Winnipeg is one of the largest employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision care, pension plans, and maternity/parental leave programs. Additionally, we offer education, training, and staff development opportunities to ensure that our employees are equipped with the necessary skills to advance in their careers.

Our Benefits web page provides detailed information about the benefits we offer, and we encourage you to visit it for further information at City of Winnipeg Benefits . We take pride in fostering a respectful , diverse , safe, and healthy workplace where our employees can thrive and achieve their full potential.

The City is committed to attracting and retaining a diverse, skilled workforce that is representative and reflective of the community we serve. Applications are encouraged from equity groups that have been and continue to be underrepresented at the City;
Indigenous Peoples, Women, Racialized Peoples, Persons with Disabilities, 2

SLGBTQQIA+ Peoples and Newcomers are encouraged to self-declare.

For the purpose of this recruitment, Equity may be a factor in selection. Consideration will be given to Indigenous Peoples, Women, Persons with Disabilities, and Newcomers.

In accordance with the applicable collective agreement(s), recruitment and promotion provisions will be considered prior to applying equity strategies. Where permitted, preference will be given to qualified applicants who self-identify as members of the equity group(s) listed above.

Requests for Reasonable Accommodation will be accepted during the hiring process.

Under the general direction of the Branch Head Librarian, the Information Assistant will interact with customers of all ages to help create a positive and welcoming library experience for all. The position will provide information, help customers access library services in physical and/or digital form and provide programs for all age and ability levels within the library and community.

As the Information Assistant, you will:

• Assist customers in-person, over the telephone, and on-line with their information, readers advisory, and room booking needs.
• Instruct customers in the use of the Library's ILS system, online databases, and Internet resources.
• Assist customers with specialized resources and tools, such as eBooks, the Library Online Computer Booking system, and Audiovisual resources as required.
• Assist with Public Computer training sessions and provide computer assistance as required.
• Prepare for and host adult, young adult and children
  ¿ s programs, including equipment set-up as required.
• Provide programs for pre-schoolers and school age children.
• Assist in the creation of posters, booklists, reading guides and other marketing tools as assigned.
• Provide tours and orientation sessions as required.
• Assist in the maintenance and development of the collection.
• Take charge of the library or section in the absence of the Branch or Section Head or designate.
• Assist in promoting library materials and services.
• Perform other related duties consistent with the classification as required.

Your education and qualifications include:

• Undergraduate degree or an equivalent combination of training and experience.
• Ability in Reference/Reader's Advisory work an asset.
• Ability to provide assistance to both children and adults.
• Ability to deal effectively with the public and staff members.
• Abili…