Controls Support Specialist

Who We Are

Solution Air Limited, is a North American manufacturer and distributor of semi-custom roof top and air handling equipment, energy recovery units (Regen Core), and data centre exhaust units (). Solution Air Limited’s founding principles have never changed – business integrity, first-class service, innovation and a commitment to people. Our dependable quality, reliable delivery, and knowledgeable follow-up service have led to our rapid growth.

We are a dynamic, progressive and innovative organization looking for new talent in our growing Winnipeg manufacturing facility. If you thrive on new challenges, and working in a friendly, team-driven environment, you should consider the following opportunity.

• Health and Dental - Employees and their families enjoy paid benefits covering an extensive list of medical and dental expenses and services.
• Telus Health Virtual Care - All employees and their families have free access to top medical professionals when they need advice or a second opinion.
• Pocket Pills – You and your family will have free access to Canada’s first Digital Pharmacy, Pocket Pills enables you to call, text or email the pharmacy care team from wherever you are. You will enjoy free delivery of your prescriptions and vitamins straight to your home.
• Employee and Family Assistance Program (EFAP) - You and your family will have free access to consultation and support for your mental, emotional and financial well-being.
• Life and Disability - You will be provided with life insurance in a multiple of your salary with an option to purchase additional coverage.
• Pension Matching Program - Invest in your future with each pay cheque through our Defined Contribution Pension Plan and we will match your contribution (up to 3% of your salary).
• Gym Subsidy Program - Employees are eligible for a gym membership reimbursement of up to $300 per year, this includes Fitness related App’s.
• Personal and Professional Development - We are committed to helping you reach your potential through training and education.
• Community Involvement - Generously supporting health, charities, youth, and education opportunities is our passion, and you’re invited to be a part of that.

We’re looking for a motivated and technically skilled Controls Support Specialist to join our Service Team. This role supports customers and field technicians with controls-related issues across HVAC systems, providing troubleshooting, diagnostics, performance optimization, and control logic analysis. You will be a key technical resource ensuring system reliability and customer satisfaction.

• Provide technical controls support via phone, email, and site visits
• Troubleshoot HVAC control systems: sensors, actuators, PLC/DDC controllers, and networks
• Analyze and modify control logic to resolve issues and improve performance
• Support commissioning, re-commissioning, and system performance tuning
• Assist with BMS integration and communication troubleshooting (BACnet, Modbus, LONtalk, IP protocols)
• Review sequences of operation and verify field implementation
• Document findings, corrective actions, and software revisions
• Collaborate with Engineering and Product Development on recurring issues
• Support warranty investigations and provide technical training to service personnel

• Bachelor’s Degree in Electrical Engineering, Computer Science, or related field or Technical Diploma in Electrical/Computer/Instrumentation Engineering
• 3+ years of controls engineering experience (HVAC or building automation preferred)
• Proficient in IEC 61131-3 PLC programming (e.g., Carel, Schneider)
• Experience with BACnet, Modbus, LONtalk, and IP-based protocols
• Experience in HVAC control system design and sequence development is preferred.
• Experience with VFD integration and tuning is preferred.
• Knowledge of HVAC systems, sensors, and control strategies
• Ability to read electrical schematics and panel layouts
• Familiarity with UL, CSA, and safety standards
• Strong troubleshooting, communication, and collaboration skills
• Valid driver’s license…