Service Advisor at McNaught Cadillac

Join McNaught Cadillac Buick GMC as a Service Advisor focused on superior customer experiences in Winnipeg, MB. This full-time role emphasizes service estimation, customer engagement, and technical communication.

McNaught Cadillac Buick GMC is seeking an experienced Service Advisor to enhance customer service delivery at our dealership. With a minimum of two years of dealership experience required, this role emphasizes strong interpersonal and organizational skills. You will build relationships with clients while overseeing service orders and engaging with our auto technicians.

Key Responsibilities:

• Estimate cost and time for vehicle repairs

• Welcome customers and assess their service needs

• Answer inquiries in person or via phone

• Prepare detailed repair orders and documentation

• Test-drive vehicles to ensure repairs meet expectations

Requirements:

• Minimum 2 years as a Service Advisor in a dealership

• Automotive knowledge and CDK experience preferred

• Proven track record in customer satisfaction

• Strong communication and organization abilities

• Ability to perform under fast-paced conditions

Become a vital part of our team, fostering exceptional service and customer satisfaction.
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