Credit Union Member Service Representative

Deliver accurate financial service at Access Credit Union while processing transactions, answering inquiries, and building member relationships. Support members professionally through varied banking needs.

The Member Service Representative provides service to existing and potential members. You will process deposits, withdrawals, loans, payments, money orders, advances, exchanges, and cheque cashing. The position also promotes credit union products, follows security procedures, and resolves routine account issues.

• Process over-the-counter financial transactions efficiently and professionally
• Balance ATM, deposits, and cash drawer daily
• Respond to member inquiries across branch communication channels
• Promote products and services through advice-based conversations
• Protect cash, negotiable items, and member information

• Grade 12 diploma or equivalent
• Minimum one year customer or member service experience
• Strong verbal and written communication skills
• Accurate, detail-oriented approach to financial transactions
• Proficient computer skills and policy adherence

Use financial service, transaction processing, and relationship-building skills to support Access Credit Union members and branch objectives.