Digital Engagement Officer

Position: Digital Engagement Officer for Manitoba Government
Join the Manitoba Government's Inquiry and Engagement division as a Digital Engagement Officer. This role focuses on providing bilingual support and responses to public inquiries via various digital platforms.

As a key team member, you will engage with Manitobans in a fast-paced environment, delivering tier 1 information and managing the Residents Portal. Daily tasks involve database management, reporting, and liaising with the public and government officials, requiring exceptional communication skills and political acumen.

Key Responsibilities:

• Respond to public inquiries through multiple digital platforms

• Manage content on the Residents Portal

• Maintain government program databases and information

• Conduct research and compile statistical reports

• Review and update news relevant to government activities

Requirements:

• Experience in customer service and public inquiries

• Strong analytical skills for interpreting policies

• Excellent verbal and written communication skills

• Familiarity with Microsoft Office suite

• Ability to thrive in a high-volume environment

Utilize your skills to enhance government-community engagement in Manitoba.
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