Food Service Director

JOB DESCRIPTION  Are you an experienced healthcare leader with a passion for delivering exceptional resident-centered services?
Aramark Canada is seeking a dynamic and results-driven Food Service Director to lead Food Services, Housekeeping, and Laundry operations within a Long-Term Care environment. This role requires a strong operational leader who understands the unique complexities of healthcare hospitality services and is dedicated to enhancing the quality of life for residents through exceptional service delivery, regulatory compliance, and team development.
As the Food Service Director, you will provide strategic and operational leadership for a multidisciplinary team of approximately 35 employees while fostering strong partnerships with our client and healthcare stakeholders. You will play a critical role in ensuring high standards of resident satisfaction, quality assurance, financial performance, infection prevention, and employee engagement.
Why Aramark?  At Aramark, we believe that every resident deserves exceptional care and hospitality. We are committed to creating enriching experiences through great food, clean and safe environments, and dedicated service teams. Join a company that values leadership, innovation, collaboration, and professional growth while making a meaningful difference in the lives of residents every day.
Healthcare – Aramark []
Redefining the Patient Experience - We provide industry leading dining, environmental, facilities, and healthcare services in hospitals. By combining hospitality, science, and culinary expertise, we create environments where caregivers and patients can relax, recharge, and recover.

Job Responsibilities  Leadership & Team Development   Recruit, mentor, coach, and develop leaders and frontline staff across Food Services, Housekeeping, and Laundry operations.
Create a culture of accountability, collaboration, recognition, and continuous improvement.
Support succession planning and employee development initiatives.
Foster an engaged workforce focused on service excellence and resident satisfaction.
Operations Management   Oversee daily Food Services, Housekeeping, and Laundry operations within a healthcare setting.
Ensure all departments consistently meet operational, financial, quality, and safety objectives.
Monitor key performance indicators and implement action plans to drive improvements.
Lead departmental audits, inspections, and quality assurance programs.
Collaborate with interdisciplinary healthcare teams to support resident care and service excellence.
Resident & Client Experience   Champion a resident-centered approach to hospitality services.
Build and maintain strong working relationships with residents, families, client representatives, and healthcare partners.
Ensure services reflect the needs, preferences, and expectations of residents and stakeholders.
Address concerns promptly and implement sustainable solutions.
Regulatory Compliance & Safety   Maintain compliance with provincial healthcare regulations, infection prevention and control standards, workplace health and safety requirements, and Aramark policies.
Ensure readiness for regulatory inspections, accreditation reviews, and client audits.
Promote safe work practices and a culture of safety throughout all departments.
Financial Management   Develop and manage operating budgets, labour plans, and financial forecasts.
Analyze financial results and implement cost-control strategies while maintaining service quality.
Identify efficiencies and opportunities for operational improvement.
Participate in capital planning and equipment replacement initiatives.
Qualifications  Required   Minimum 3-5 years of progressive leadership experience within a healthcare environment, preferably Long-Term Care, Seniors Living, Hospital, or Continuing Care.
Proven experience managing Food Services, Housekeeping, and Laundry operations.
Demonstrated success leading large teams and achieving operational, financial, and quality goals.
Strong understanding of healthcare regulations, infection prevention and control practices, Occupational Health & Safety requirements, and quality assurance processes.
Experience…