Case Coordinator

Requisition : 411367

Position Number:

Posting End Date: September 30, 2026

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services
- Access St. Boniface

Department / Unit: Home Care Access Transcona

Job Stream: Clinical

Union: MAHCP

Anticipated Start Date
- End Date: 10/02/2026 - 05/25/2027

Reason for Term: Maternity Leave

FTE: 1.00

Anticipated Shift: Days;

Evenings;

Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.25

Annual Base Hours: 1885

Salary: $46.905, $49.588, $52.425, $55.423, $58.584, $60.324

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

The Case Coordinator will determine program eligibility and assess the need for care at home or in a personal care home for the elderly or infirm adult. He/she will coordinate the delivery of a broad range of professional and non-professional services based on the Case Coordinator Guidelines. Acts as a liaison and maintains communication with agencies and facilities involved with the client group.

POSITION

DUTIES AND RESPONSIBILITIES:

• Receives referrals and proceeds with assessment of client and family to determine care needs related to Home Care.
• Performs assessment and prioritization of patterns/needs.
• Establishes appropriate discipline coordinator.
• Develops a plan of care for Continuing Care Program including statements of client need, objectives, service provision and evaluation criteria.
• Takes responsibility for implementing and coordinating care plan, which may include initiating medical rehabilitation and consultative services as necessary to meet client needs.
• Provides professional intervention where appropriate through professional counseling/teaching/guidance/crisis intervention, etc.
• Maintains current case count: ensures proper submission of statistics.
• Plans and organizes work schedule and manages caseload demands effectively.
• Utilizes consultation and supervision.
• Gathers data regarding resources and resource needs related to caseload/community.
• Participates with other staff in interpreting the program and resources provided through the Continuing Care Program to the public and/or other agencies.
• Takes initiative to establish and maintain liaison with the local health care services and the informal community resource network.
• Participates in educational development when required of new staff, students and related to the program.
• Keeps current developments within own discipline as these relate to the Continuing Care Program.

Experience

• Two years directly related community experience preferred.
• Previous experience as a Case Coordinator in Community Health Services preferred.
• Experience with EFT implementation considered as asset.

Education (Degree/Diploma/Certificate)

• BSW, OT, PT, BSc PN, RPN, BN, RN, SLP, RD or related health/human service degree required.

Certification/Licensure/Registration

• Valid driver’s license and a vehicle.
• Licensure/registration as per professional designation required.
• If successful applicant is a Registered Dietitian, must be a graduate of a recognized dietetic internship program accredited by Dietitians of Canada.

Qualifications and Skills

• Knowledge and experience with computers required.
• Effective oral and written communication skills.

Physical Requirements

Not Applicable

This maternity/parental term may expire sooner than the date indicated subject to a minimum of two (2) weeks’ notice.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The…