Manager on Site; MOS

Position: Manager on Site (MOS)
Anticipated

Start Date:

As Soon As Possible
FTE: 1.0
Klinic Community Heath is a pro-choice community health center that provides a full range of health-related services from medical care to counselling and crisis services to wellness and education services. We have an exciting leadership opportunity for you to join our dynamic team as the Manager on Site. In this position you will play an integral role in helping us realize our vision of engaged and healthy communities.
Rooted in social justice values, we believe that everyone deserves quality care, support and respect. We recognize that there are diverse needs and experiences for people who are most impacted by discrimination and oppression, and are committed to providing safe, quality, holistic, person-centred care. Relationships with our colleagues, clients and communities is at the heart of what we do. We value diversity and promote equity, inclusion and accessibility, and strive to ensure our organization and work reflects and honours the communities we serve.

On our path towards Truth and Reconciliation, we work towards decolonizing systems and practices with cultural humility.
POSITION SUMMARY
Reporting to the Executive Director, and in collaboration with the Leadership Team, the Manager on Site (MOS) is responsible for overseeing the operations of Klinic during the evening and weekend operating hours of the facility, with the purpose of delivering client-centered care and effective administration, delivery of our programs and services, and ensuring operational readiness.
They will assist in leading and providing facility and program assistance to our staff by completing regular walkthroughs of the facility, supporting our staff as required, and responding to incidents or client concerns.

KEY RESPONSIBILITIES
Responds to facility-based issues including code procedures and debriefing
Provides support to clients attending our facilities in the evenings and weekends
Provides oversight and support for BIPOC-centered programming, adopting a decolonized lens for community development and support
Identifies gaps and consults with other community-based organizations to address social needs of the community
Works with staff to promote the expansion and sustainability of community-focused programming

EDUCATION AND EXPERIENCE:

Post-secondary degree in relevant health or social services discipline preferred . BSW/MSW/BA/MA/RPN preferred. A combination of education and experience may be considered.
Non-Violent Crisis Intervention/Deescalation/Anti-Racism training required or a willingness to complete within 30 days of hire.
2 years’ experience in healthcare administration preferred
Coursework or training in privacy and related legislation is an asset. Demonstrated knowledge of FIPPA and PHIA legislation preferred
3-5 years’ experience in crisis intervention/crisis management preferred
Experience working in a mandatory reporting environment (child welfare, hospitals, community health, etc.)
Knowledge of front desk operations and the clinical skills needed to manage distress.
Ability to troubleshoot and provide technology support with a variety of networks
SKILLS AND ATTRIBUTES
Proven leadership and supervisory capabilities, with the ability to effectively guide, support, and motivate teams.
Demonstrated ability to work effectively within interdisciplinary environments, fostering collaboration, teamwork, and positive working relationships.
Excellent verbal and written communication skills, with demonstrated experience developing clear, accurate, and professional reports, procedures, and documentation.
Strong interpersonal and relationship-building skills, with the ability to establish and maintain effective working relationships at all levels of an organization…