National Medical Science Liaison - Inflammation

• Drives scientific dialogue and consensus, establishes awareness and educates about the diseases and assets by developing and maintaining peer-to-peer scientific relationships
• Ensures external stakeholders have the necessary knowledge to identify the right patients and to make appropriate treatment decisions
• Delivers seamless customer experience and satisfaction through value-based orchestrated engagements
• Generates action-focused insights from external stakeholders and develops deep understanding of the healthcare landscape, health systems and stakeholder network as well as patient journey / care pathways to inform Scientific Objectives (SOs) and strategic decision making
• Identifies stakeholder and patient needs and recognizes opportunities for data generation, healthcare solutions, and collaborations with external stakeholders to address these needs

This job posting is for a new position.

PLANNING & EXECUTION:

• Accurately and proactively map and profile key stakeholders within territory/accounts.
• Contribute to the systematic analysis of stakeholder network dynamics (in collaboration with Medical Affairs) based on the understanding of the local healthcare landscape/stakeholders/patient journey
• Develop and execute a territory-specific strategic stakeholder engagement plan that supports the TA Scientific Objectives (SOs) and priorities, aligned to Integrated Brand Plans (IBP)/Integrated Customer Plans (ICP). Monitor and adjust as needed to meet business needs
• Communicate effectively via different channels, engaging presentations, and omni-channel orchestration
• Maintain regular communication with Customer Facing Team (CFT) Leadership and/or other customer facing roles to review ongoing activities and insights, share best practices, and communicate learnings to maximize opportunities in the region
• Deliver and/or support development of trainings/resources (as directed/if required) to effectively execute the customer engagement model
• Serve as a mentor for newly hired MSLs, as requested
• Manage time, BI resources, and/or projects effectively and within budget
• Adhere to all legal, regulatory, and compliance requirements as required.

EXTERNAL STAKEHOLDER ENGAGEMENT

• Identify appropriate/relevant external stakeholders and decision makers. These may include but not limited to external experts (EEs), healthcare providers (HCPs), healthcare organizations (HCOs), Payors/Key Decision Makers, and Patients/Patient Advocacy Groups (PAGs)
• Establish and maintain these scientific relationships, while developing a strong understanding and mapping of territory-specific stakeholder network, healthcare systems, and patient care pathways
• Conduct tailored and orchestrated scientific/clinical exchanges to identify/address key drivers, barriers, needs, and opportunities
• Drive discussions on relevant scientific/clinical data as well as asset value-proposition within the context of stakeholder needs as well as to support the scientific objectives and Therapeutic Area (TA) strategy, aligned to IBP/ICP
• Develop and execute on tailored engagement strategies and action plans specific to stakeholder needs/gaps/insights
• Identify the gaps in the patient journey and recognize the opportunities to establish referral pathways and/or “beyond the pill” initiatives to close these gaps
• Be the preferred scientific resource and partner to address questions/perceptions as well as evidence generation gaps
• Staff medical booth at congresses
• Conduct/facilitate advisory boards, round-table discussions and other activities as requested
• Support implementation of early access programs in alignment with the local regulations
• Expectation is that time in field is at least 60% upon…