Account Coordinator

ACCOUNT COORDINATOR

As an Account Coordinator at Direct Focus, you're the backbone of our company, helping us bring amazing client programs to life. You’re the one who makes sure every detail is handled, from the initial data entry to the final quality check. You get that all the little things add up to a big win, and you’re all about making sure the work gets done right, on time, and on budget.

You’re a natural at juggling tasks and working with different teams. We need someone who is super organized and has a killer eye for detail, someone who thrives on supporting others. You'll be a key part of our account teams, helping us take the friction out of marketing so our clients can focus on what they do best. You’re here to help the team win, and you’re not afraid to jump in and get your hands dirty to make it happen.

Think of your day-to-day as the glue that holds our client programs together. You'll be the ultimate support system, jumping in on everything from the smallest project detail to the biggest client meeting.

• Win at workflows:
  You'll make sure every project moves along smoothly across our Creative, Digital, and other teams.
• Support proposals:
  You'll help Account Leaders with everything from drafting proposals to prepping for big client presentations.
• Be the go-to problem solver:
  You’ll keep a sharp eye on project schedules, spotting potential roadblocks before they become problems.
• Master tasks & timelines:
  You’ll own the data entry and task assignment, making sure everyone knows exactly what’s on their plate and when it’s due.
• Deliver quality control:
  You'll obsess over the details while reviewing and proofing materials to make sure everything is perfect before it ever gets to the client.
• Champion clients:
  You’ll help us keep clients happy by preparing meeting materials, taking notes, and keeping track of action items.
• Be the key collaborator:
  You'll be the hub of communication, making sure internal teams are aligned and all resources are where they need to be.

• On-time project delivery rate
• On-time task and milestone completion rate
• Internal QA pass rate
• Accuracy of data entry and workflow inputs
• Efficiency of support to project teams

• No prior professional experience required; recent graduates are encouraged to apply.
• Diploma or certificate in marketing, communications, or business administration is a plus, but not required.
• Strong organizational skills and an ability to manage multiple tasks.
• Deep attention to detail and a high level of accountability.
• Comfort with digital tools and a willingness to learn new software platforms.
• Bonus:
  Experience with project management tools (e.g., Asana, Jira, Trello) or a demonstrated openness to AI and emerging technologies.

• Own it! – You don't wait to be asked, you take charge of tasks and follow through.
• Better 2.0 – You consistently look for ways to make processes smoother and faster.
• Make trust – You don't wait to be asked, you take charge of tasks and follow through.
• Deliver great – You ensure all work is accurate, professional, and client ready.
• Be human – You approach all collaboration with respect, empathy, and an open mind.

We are an end-to-end marketing and communications company that consists of a talented and diverse team of marketing management specialists, thought leaders, and multi-disciplinary experts. Every day, we work together to deliver a full spectrum of marketing services and solutions that generate real-world results for marketing teams and their brands. You can find us in Winnipeg, MB, Toronto, ON, and Portland, OR.

We're on a mission to be a top employer of choice. While we're not perfect, we're always improving. Here's just a few of the reasons you should work with us:

• The people are amazing
• Office dogs (What more could you want?)
• Awesome workplace culture
• A technologically advanced workflow system
• Exposure to national and international clients
• Access to our training centre (on-site or virtually.)
• Coaching, mentorship, and professional development
• Opportunity for advancement
• Quality work and a lot of fun!

You get bonus points if you apply through , follow the link below.