Senior Solutions Engineer

Rocket Rez is an all-in-one cloud platform behind some of the fastest-growing tours & attractions. Our platform connects data from everyfacetof our customers’ businesses to help them manage their revenue like never before. Ifyou’repassionate about people, technology solutions, travel, and ideally exciting attractions, this just may be the career opportunity for you

Rocket Rez is looking for aSenior

Solutions Engineer to partner with Sales and customers to design,validate, and communicate tailored solutions. This role plays a critical part in the sales process by aligning customer needs with platform capabilities and ensuringa strong foundation for successful delivery.

Key Responsibilities:

• Partner with Account Executives to support the sales cycle through technical discovery, solution design, and validation
• Lead customer discovery to understand business requirements, workflows, and technical environments
• Deliver product demonstrations and technical presentations tailored to both technical and non-technical audiences
• Design andvalidatesolutions that align with customer needs and Rocket Rez platform capabilities
• Support RFPs and RFIs with technical input, solution design, and feasibility assessment
• Lead and support proof-of-concepts (POCs) and technical evaluations
• Design integrations between Rocket Rez and third-party systems (e.g., payments, CRM, ERP,etc.)
• Conduct technical assessments, including API-level analysis where needed
• Facilitate technical discussions and workshops with customer stakeholders
• Act as a trustedtechnicaladvisor to prospects throughout the evaluation process
• Partner with Implementation and Customer Success teams to ensure a smooth transition post-sale
• Contribute to internal knowledge sharing, demo assets, and best practices

• 5+yearsofexperience in a Solutions Engineer, Sales Engineer, or similar technical pre-sale’srole
• Strong ability to translate business requirements into technical solutions
• Experience with APIs, integrations, and system architecture concepts
• Excellent communication and presentation skills
• Ability to work cross-functionally with Sales, Product, and Implementation teams
• Experience in SaaS or complex software environments

• Experience in attractions, ticketing, or hospitality environments
• Background in implementation, consulting, or technically oriented customer-facing roles
• Familiarity with structured sales methodologies (e.g., MEDDIC, Challenger,Sandler)

At Rocket Rez, we believe People Come First, and that includes every team member.

We’rebuilding an environment where each person is empowered to do their best work through real connection, development, and just the right amount of fun.

• Make an immediate impact in a high-growth company shaping the future of tour and attraction software
• Work in a hybrid environment. Winnipeg-based team members collaborate in our HQ, while others work remotely across Canada, the US, and Ecuador with flexibility and trust
• Join a collaborative, thoughtful, and driven teamthat’sfocused on doing right by the customer and each other
• Competitive salaries, generous paid time off, retirement benefits, health insurance, and supportive parental leave
• Be yourself! We hire from and for a wide range of backgrounds and experiences, because diversity strengthenseverythingwe do
• Grow with us as we continuously improve and build a product andculture we’reproud of

Win With Integrity

Assume Positive Intent

People Come First

Teamwork Drives Results

We’rebeyond excited thatyou’reinterested in joining Rocket Rez and wecan’twait to meet you.