Senior Implementation Manager

Position: Senior Implementation Manager at Conexiom
Lead high-profile customer implementations as a Senior Implementation Manager s role emphasizes deep implementation expertise and a strategic focus on customer satisfaction.

As a Senior Implementation Manager at Conexiom, you'll oversee complex customer projects, serving as the main point of contact throughout the implementation lifecycle. Your work involves developing tailored solutions, managing user adoption, and ensuring timely delivery. You'll play a crucial role in driving customer success through comprehensive project plans and effective communication.

Key Responsibilities:

• Act as a trusted advisor, understanding customer business needs

• Serve as the principal contact during the project lifecycle

• Monitor user adoption and address concerns proactively

• Manage multiple complex implementations effectively

• Develop comprehensive project plans aligned with goals

Requirements:

• 5+ years in SaaS implementation or technical onboarding

• Proven project management skills, developing detailed project plans

• Strong technical aptitude with APIs, SFTP, and data mapping

• Exceptional communication skills across organization levels

• Ability to deliver end-user training in tech environments

Deliver transformational implementations that elevate customer business practices at Conexiom.
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