Senior Consultant for ServiceNow ITAM

Elevate IT Asset Management practices at Software One as a Senior Consultant specializing in Service Now. Drive impactful processes and lead dynamic teams to deliver exceptional IT outcomes.

In this Senior Business Process Consultant role, your expertise will guide the various phases of Service Now projects, ensuring alignment with ITAM best practices. Collaborate with clients and delivery leaders to translate complex needs into actionable steps while mentoring junior consultants. The role also focuses on the innovative integration of AI in workflow management.

Key Responsibilities:

• Lead comprehensive end-to-end process discovery

• Facilitate requirements workshops with cross-functional teams

• Design future-state solutions for IT asset management

• Support implementation and validate project outcomes

• Mentor and guide junior consultants throughout engagements

Requirements:

• 5-7 years of experience in consulting or business process

• Proficiency in Service Now ITAM solutions

• CSA and CIS-SAM certifications required

• Strong verbal and written communication skills

• Capability to manage multiple initiatives simultaneously

Shape innovative ITAM strategies with Software One and optimize critical processes.
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