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User support technician
Job Description & How to Apply Below
Education
College or CEGEP education required.
Responsibilities- Respond to users experiencing difficulties with computers.
- Consult user guides, technical manuals, and other documents to research and implement solutions.
- Collect, organize, and maintain a problems and solutions log for use by other technical support analysts.
- Provide business systems, network, and Internet support to users in response to identified difficulties.
- Set up equipment for employee use, ensuring proper installation of cables, operating systems, or appropriate software.
- Fast-paced setting.
- Repetitive tasks.
- Attention to detail.
- Client focus.
- Organized.
- Team player.
Experience:
1 year to less than 2 years.
Employment terms options:
Day shift, Evening shift, Weekend shift.
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