Job Description & How to Apply Below
In this senior role, you will lead critical IT Operations Management projects, focusing on discovery, integrations, and event management. Your extensive experience in the Service Now ITOM suite will ensure the accuracy of CI relationships and enhance data governance in the CMDB framework.
Key Responsibilities:
• Lead ITOM Discovery to boost CI precision and coverage
• Design CMDB and CSDM models to enhance data quality
• Implement Service Mapping aligning infrastructure components
• Optimize Event Management for efficient incident correlation
• Develop automation scripts leveraging JavaScript and Glide API
Requirements:
• Extensive background with Service Now ITOM tools
• Proficiency in JavaScript and Glide API necessary
• Experience integrating with cloud platforms like AWS and Azure
• Strong understanding of CI relationships and governance
• Skills in MID Server configuration and troubleshooting
Leverage your Service Now ITOM skills to enrich enterprise operational capabilities and maintain CMDB integrity.
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Position Requirements
10+ Years
work experience
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