Scrum Master; Askuity division

Overview

Askuity is a Toronto-based retail analytics software company operating as a division within The Home Depot (THD). Through our supplier analytics program, Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution. This role requires strong relationship‑building skills and a dedication to applying continuous learning to enhance team performance and engagement.

The Scrum Master is a critical, hands‑on role responsible for ensuring the successful, on‑time delivery of technology projects within our Agile process. The role combines the standard responsibilities of a Scrum Master focused on enabling our team members to do what each does best. As the primary liaison for our cross‑functional feature teams, you will ensure all deliverables adhere to Askuity’s best practices and quality standards.

• Lead scrum ceremonies:
  Sprint Planning, Daily Standups, Sprint Reviews/Demos, Retrospectives, and Backlog Refinements, ensuring they are effective and adhere to the team’s working agreements.
• Proactively identify and remove impediments to help teams achieve sprint goals, coordinating with stakeholders and other teams as needed.
• Facilitate development planning to refine milestones, visualize progress and manage expectations.
• Assess risks, implement mitigation strategies, and adjust schedules as needed.
• Act as the primary point of contact for stakeholders (Product Management, Development Managers, etc.) ensuring alignment with business objectives and adherence to quality standards.
• Apply Askuity’s development process best practices and maintain required artifacts throughout the delivery lifecycle.
• Promote a culture of continuous improvement within the teams and help the teams implement changes.
• Foster and support the whole team by identifying and removing obstacles that hinder their progress.
• Observe and understand factors impacting team performance and velocity with the goal of continuously improving and applying learnings to future sprints.
• Assist in managing the product backlog, clarify backlog items, and facilitate effective communication between the Product Manager and the team.
• Support and facilitate interaction within the team and with key Askuity stakeholders; participate in THD agile community meetups to contribute to improvements in agile practices.
• Help the team understand the theory, practices, and values of the Scrum framework; build strong relationships with team members, business, and cross‑functional partners; coordinate with Scrum Masters, Product Managers, and stakeholders to ensure alignment and collaboration.
• Report on key metrics such as progress, velocity, risks, and issues to ensure stakeholders have clear visibility; identify and present the most relevant metrics to support decision‑making.

• Minimum Education:
  
  bachelor’s degree in computer science or equivalent work experience.
• Minimum Years Of
  
  Work Experience:
  
  1 – 3 years of experience as a Certified Scrum Master, or internal Home Depot Technology experience.
• Certifications:
  
  Industry‑recognized Scrum Master certification (e.g., Certified Scrum Master (CSM)).
• Knowledgeable with JIRA, Confluence, and other scrum tools and techniques; previous leadership and/or project management experience; previous experience in retail industry.

Agile Principles, Kanban and Scrum knowledge; solid servant leadership, communication, interpersonal, and negotiation skills.

Strong facilitation and organizational skills; proficient documentation and presentation skills.

• Collaborates
• Communicates Effectively
• Drives Results
• Customer Focus