Product Designer

As a Product Designer, you are responsible for designing the user experiences and interfaces of contemporary enterprise web applications. You will work directly with Product Managers and Product Owners to solve customer problems using design methodologies and best practices. You understand that design is not just about making things look nice, but creative problem solving through ideation, experimentation, validation, and eventual production usage.

Ultimately, you appreciate the impact a great user experience can have on both a product and its users.

About Resolver:
Resolver is a high‑growth SaaS company whose intuitive, no‑code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As part of the Resolver team, your work will help transform risk management into risk intelligence, allowing organizations to protect people and assets and deliver on their purpose. Resolver is a part of Kroll and offers an innovative, non‑hierarchical work environment blended with the stability and financial security of an enterprise.

Resolver has also been named one of Canada’s Great Places to Work six years in a row.

Measures of Success:
High level of interaction with users and stakeholders (weekly); bi‑monthly workshops; continuous subject‑matter knowledge advancement.

• Collaborate with internal stakeholders and users to strategically develop designs that enable unique product features to be successful.
• Collaborate with internal stakeholders to evolve the vision for the future of our platform and applications.
• Iterate and expand all existing applications to drive a cohesive, intuitive, best‑in‑industry experience across all applications.
• Leverage insights and existing data and combine with emerging trends to draw conclusions about the future needs of our user experience.

Measures of Success:
Design outputs align with the subject matter and include various approaches (practical to exploratory); usability testing is executed for all features; iteration is driven by data; design outputs and decisions are clearly communicated with supporting data.

• Create information architecture diagrams, storyboards, and user journeys.
• Design using an iterative approach based on user feedback and peer review.
• Combine usability testing and telemetry to refine the overall user experience.
• Collaborate with product and development teams to ensure design meets function, balancing user needs with technical and business constraints.
• Present and defend designs and key milestone deliverables to peers and executive stakeholders, supported with qualitative and quantitative data.
• Participate in regular design team reviews.
• Translate problem statements into well‑thought‑out questions and prototypes, incorporating established and innovative design practices that support user behaviour.
• Identify gaps and/or improvements in the existing platform. Work with product and development to ensure improvements are incorporated in a consistent and timely fashion.

Measures of Success:
Prototype validation and alignment for all designs from stakeholders, feature validation and adoption are tracked post‑delivery, cohesive alignment between all apps, clear channel for supporting application design.

• Design and develop high‑flow to low‑fidelity wireframes and functional prototypes.
• Validate prototypes solve the defined problem by incorporating them into application scenarios.
• Support the development and iteration of design during the feature lifecycle. Ensure the deliverable meets or exceeds the design requirements delivered.
• Validate via testing; feature deliverable solves the defined problem by incorporating them into application scenarios post development.
• Testing results must require quantitative, qualitative, and analytic‑based proof of solution and ongoing adoption.
• In collaboration with the Application team, incorporate net new features into existing applications with UX and configurable UI components driving a heightened experience and intuitive behaviour from the user.

• 2–3+ years of product experience…