IT Support Technician at St. Mary's Academy

Enhance IT operations y's Academy as an IT Support Technician. Provide crucial technical support for faculty, staff, and students in a collaborative environment.

In this role, you will work directly with the IT Manager to uphold the school's IT services. Your responsibilities include troubleshooting, deploying hardware and software, and maintaining IT equipment. You will play a key role in ensuring smooth academic programming and contribute to IT documentation processes.

Key Responsibilities:

• Respond to technical support requests efficiently

• Troubleshoot user and IT equipment issues

• Deploy and configure necessary hardware and software

• Monitor and maintain desktops, laptops, and other devices

• Participate in hardware and software inventory management

Requirements:

• Post-secondary education in Computer Sciences preferred

• Minimum two years of experience as an IT support technician

• Proficiency in Microsoft Office 365 and Azure

• Knowledge of network configurations and operating systems

• Strong written and oral communication skills

Drive technical excellence y's Academy while supporting a vibrant educational community.
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