TCS Production Support Specialist

Position: TCS Production Support Specialist Role
Join Tata Consultancy Services as a Production Support Specialist, using your Unix and Oracle expertise. This role focuses on resolving production issues and supporting code deployments efficiently.

As a Production Support Engineer at TCS, you will play a vital role in addressing complex production issues and supporting application teams during critical code deployments. Your strong troubleshooting skills combined with experience in monitoring tools such as Service Now and App Dynamics will drive application stability. This role also involves collaborating with technical specialists and applying your mainframe knowledge to improve incident management processes.

Key Responsibilities:

• Troubleshoot and resolve production issues effectively

• Support code deployment processes and applications

• Apply necessary fixes, patches, and service packs

• Monitor application stability through root-cause analysis

• Ensure adherence to best practices during collaborations

Requirements:

• Proficient in Unix, Oracle, and mainframe technologies

• Familiarity with monitoring tools like ITRS is required

• Strong grounding in troubleshooting techniques

• Knowledge of MongoDB is a bonus

• Ability to adapt to new technologies quickly

Utilize your technical knowledge to support application performance at TCS.
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