Senior Implementation Expert

Position: Conexiom Senior Implementation Expert
Join Conexiom as a Senior Implementation Expert overseeing customer projects. This role focuses on delivering tailored solutions through effective management.

As a Senior Implementation Expert at Conexiom, you'll oversee the intricate details of customer implementations, establishing yourself as a trusted advisor from kickoff to go live. Your responsibilities include understanding specific business objectives, managing user adoption, and creating project plans that align with customer needs. You'll also maintain communication with all stakeholders to drive continuous improvement.

Key Responsibilities:

• Act as a point of contact during the full implementation process

• Create and lead the execution of strategic project plans

• Track project progress and conduct quality assurance checks

• Maintain clear communication across internal and customer-facing teams

• Provide comprehensive post-implementation support as needed

Requirements:

• 5+ years in SaaS implementation with a strong project management background

• Technical knowledge in APIs and integration requirements

• Strong interpersonal skills to engage stakeholders effectively

• Ability to identify and address challenges proactively

• Experience in ERP administration is an asset

Transform customer experiences through strategic implementation management at Conexiom.
#J-18808-Ljbffr