ServiceNow Governance Administrator at Stantec

Stantec is looking for a detail-oriented Service Now Administrator focused on managing and improving our platform. This role involves daily oversight, compliance management, and enhancing operational efficiency through effective solutions.

As a Service Now Administrator, you will contribute to daily platform administration and configuration while implementing automation workflows for IT services. Collaborating closely with IT teams and stakeholders, your role will emphasize translating business needs into technical implementations. Strong problem-solving and communication skills are essential.

Key Responsibilities:

• Oversee daily administration and configuration of Service Now

• Implement custom solutions with scripts and policies

• Maintain integrations with external systems using web services

• Create automation workflows for Service Now modules

• Ensure high availability and perform regular upgrades

Requirements:

• Significant experience with Service Now administration

• Solid understanding of scripting and platform customization

• Experience with REST/SOAP integration methods

• Familiarity with ITSM and operational excellence

• Capability to conduct testing and create documentation

Enhance platform stability and operational governance as a Service Now Administrator at Stantec.
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