Technical User Support Technician

Strengthen your skills as a Technical User Support Technician in a challenging on-site environment. Provide impactful user support and training while solving technical issues.

This position calls for an individual with 1-2 years of relevant experience to assist users facing technical difficulties with their systems. You will be responsible for researching solutions, advising users, maintaining a detailed problems log, and contributing to application redesigns.

Your role includes setting up equipment and providing comprehensive network support.

Key Responsibilities:

• Respond effectively to users’ technical problems

• Research solutions via manuals and technical documents

• Train staff in using various applications

• Keep a problems and solutions log for internal use

• Setup and install systems for employee use

Requirements:

• 1-2 years of relevant experience in technical support

• Strong interpersonal and communication skills

• Ability to work under pressure while meeting deadlines

• Focused on client success and satisfaction

• Physically capable of handling demanding tasks

Leverage your technical aptitude and people skills to enhance user experiences in this role.
#J-18808-Ljbffr