IT Support Specialist at Prenuvo

Position: IT Support Specialist Role at Prenuvo
Shape technical support strategies at Prenuvo as an IT Support Specialist, working in a hybrid environment from our Vancouver office. Enhance employee productivity with effective tech solutions.

As an IT Support Specialist, you will assist employees with their technical needs, focusing on hardware and software support. Your responsibilities will include maintaining server operations, regularly updating IT documentation, and creating automated workflows to eliminate repetitive tasks. Collaborative efforts across teams will help solve complex technical challenges.

Key Responsibilities:

• Support end-user hardware and software at Prenuvo

• Install and configure systems and network equipment

• Collaborate to resolve complex technical problems

• Update IT infrastructure documentation regularly

• Develop automated workflows for efficiency

Requirements:

• 3 years’ experience in IT support environments

• Proficient in Windows and Mac OS support

• Strong problem-solving and organizational skills

• Familiarity with ITSM frameworks such as ITIL

• Security-focused mindset and attention to detail

Apply your technical expertise at Prenuvo to help optimize employee productivity in the health sector.
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