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Lead It Incident Manager At Ia Financial

Job in Winnipeg, Manitoba, A3C, Canada
Listing for: Iaawg
Full Time position
Listed on 2026-07-07
Job specializations:
  • IT/Tech
    IT Project Manager, IT Specialist
Salary/Wage Range or Industry Benchmark: 85000 - 115000 CAD Yearly CAD 85000.00 115000.00 YEAR
Job Description & How to Apply Below

Enhance your career as a Lead IT Incident Manager at iA Financial Group in Quebec. Focus on incident response, crisis management, and optimized IT services across teams. This senior role emphasizes major IT incident management while developing effective strategies for crisis response and fostering team collaboration.

Key Responsibilities
  • Lead end-to-end management of major IT incidents.
  • Structure and mobilize productive incident response teams.
  • Ensure explicit communication regarding incident details.
  • Drive follow-ups and improvements in problem management.
  • Analyze and collaborate for better IT service stability.
Requirements
  • Minimum five years in major IT incident coordination.
  • Ten years of experience in information technology.
  • Bilingual in French and English.
  • Proven skills in root cause analysis and problem management.
  • Familiar with ITIL practices and Service Now.

Utilize your expertise to enhance IT service processes at iA Financial Group.

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