Director of Technology Operations

Position: Director of Technology Operations at BDO
Advance your professional journey as the Director of Technology Operations with BDO, overseeing a dynamic enterprise tech team. Lead service quality, boost operational performance, and enhance strategic planning in this senior role.

In this essential position, you will manage technology operations, focusing on user support and IT asset management. Your leadership will cultivate a secure framework and drive continuous improvements, ensuring alignment with firm-wide strategies. This role requires robust budgeting and people management skills to foster an innovative workplace atmosphere.

Key Responsibilities:

• Lead daily enterprise technology operations effectively

• Manage end user support and service delivery teams

• Drive continuous improvement initiatives for technology

• Oversee IT asset management and governance processes

• Collaborate with vendors to enhance service outcomes

Requirements:

• Undergraduate degree in IT or related field

• Extensive leadership experience in IT operations

• Strong service management and governance skills

• Proven budget management and forecasting capabilities

• ITIL certification or related experience preferred

Utilize your technology operations expertise to empower BDO’s mission and drive excellence.
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