Technical Services Manager at Axon

Lead impactful technical services as a Technical Services Manager at Axon in Canada with 80% travel. Drive network and software solutions while enhancing customer satisfaction.

In this pivotal role, you will lead Fleet installations and manage third-party teams. Your position will demand a solid understanding of IP networking, strong troubleshooting skills, and the ability to deliver exceptional service experiences. You’ll coordinate closely with customers and installers to ensure seamless deployments and ongoing support.

Key Responsibilities:

• Lead Fleet system installations and optimize customer interactions

• Update clients and installers through regular reports

• Deploy network hardware and software solutions independently

• Provide training for technical and non-technical staff

• Create clear documentation and installation diagrams

Requirements:

• Strong experience in IP networking and troubleshooting

• Proven leadership in technical services or installations

• Ability to adapt to changing priorities and projects

• Background working with law enforcement agencies is valued

• Excellent communication skills for customer engagement

Your technical knowledge and customer focus will enhance safety and justice at Axon.
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