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Job Description & How to Apply Below
- Work Term:
Permanent - Work Language:
English - Hours:
40 hours per week - Education:
Bachelor's degree - Experience:
2 years to less than 3 years Work setting - Private company, corporation or industry
- Information technology Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents Supervision
- No supervision responsibility Computer and technology knowledge
- Desktop applications
- File management software
- Multimedia software
- Word processing software
- Communication software
- Image editing software
- Programming software
- HTML editing software
- Website creation and management software
- Web service design
- Database software
- Java Script
- MS Office
- Share Point
- Sage Accounting Software Area of work experience
- Quality assurance or control Area of specialization
- Technical support Transportation/travel information
- Own transportation
- Valid driver's licence Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Physically demanding
- Attention to detail
- Combination of sitting, standing, walking Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
- Ability to multitask
- Time management
- Honesty Screening questions
- Do you have experience working in this field?
- Do you have the required certifications listed in the job posting?
- Do you meet the language requirements listed in the job posting for the position (English or French)? Employment terms options
- Day Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits Other benefits
- Free parking available
- Learning/training paid by employer
- On-site amenities
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
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