Business Analyst, Supply Chain; PLM & App Integrations

Position: Business Analyst, Supply Chain (PLM & App Integrations)
Overview  Groupe Dynamite Inc. (GDI) is a Montréal-based, public company of integrated omni-channel brands, designing and distributing accessible, trend-forward fashion for women since 1975.
Our mission of "Empowering YOU to be YOU, one outfit at a time" is brought to life through the GARAGE and DYNAMITE banners and represents the consumer-centric core of GDI's long-standing success as a leading retailer in North America.
Today, GDI operates nearly 300 stores across Canada and the United States, as well as shoppable brand experiences at  and

Job Summary:

We are seeking a highly motivated and technically proficient Business Analyst to serve as a key contributor in our Supply Chain transformation initiatives. The primary focus of this role will be the continuous improvement of our Product Lifecycle Management System (PLM; Bamboo Rose), supporting new initiatives within the application, integrating new systems, and managing troubleshooting. The role will also support our core Distribution/Global Logistics applications, with a specific focus on 3PL integrations.

Main Responsibilities:

PLM Business Analyst - Continuous Improvement & System Optimization (PLM)
Provide technical and functional expertise to identify, design, and implement optimizations for both the PLM systems, enhancing operational efficiency and data integrity;
Collaborate with business stakeholders to analyze departmental needs related to supply chain applications and establish effective, scalable system solutions;
Define and execute comprehensive test strategies and scenarios to support User Acceptance Testing (UAT) and system validation with QA and Business teams;
Own the application portfolio's incident resolution process, providing level 2/3 technical troubleshooting and coordinating with third-party support for the timely and efficient resolution of complex issues;
Contribute to the development of a forward-looking roadmap for PLM systems, ensuring alignment with the overall supply chain business vision.
Integration Business Analyst - System Integrations
Key contributor to solution design with regard to our Supply Chain system integrations, to ensure alignment with organizational initiatives;
Analyze and understand the upstream and downstream technical implications of any changes being proposed in order to accurately assess impacts to systems;
Participate in the definition and execution of technical implementation of designed specifications (mainly for integrations);
Analyze departmental needs in regards to supply chain applications and establish appropriate solutions;
Responsible for the incident resolution and continuous improvement of the application portfolio;
Actively participate in the definition of test strategies and scenarios to support test execution with the QA team and business stakeholders;
Troubleshoot any technical issues and work with third-party support to ensure timely and efficient resolution.

Qualifications:

This role requires a unique blend of deep supply chain operational knowledge, especially on the PLM side, and a strong technical aptitude to design, implement, and optimize sophisticated system solutions that align with our innovative roadmap.
Have experience in a retail organization;
Be proficient in both technical and functional aspects of PLM (Bamboo Rose knowledge is a plus);
Be familiar with PLM process (from design to PO and PL creation);
Have technical expertise in SQL and integrations (API, xml);
Have experience working directly with end business users in bringing complex systems or applications projects to successful completion;
Have an excellent understanding of the integration of the people, processes, and technology needed to implement change;
Be able to partner with various teams to coordinate and…