Workplace Technology & Network Engineer REQ_

Workplace Technology & Network Engineer  Canada Remote, Canada Remote, Canada Contingent Worker Contractor

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Your role extends beyond the realm of code composition; you will architect transformative solutions that reshape entire industries. Join us and spearhead the charge toward a tech future that transcends the ordinary.

The Senior Workplace Technology & Network Engineer acts as a cross-functional technical lead responsible for architecting, deploying, securing, and maintaining the global endpoint management platform, cloud infrastructure, and physical office networks. This role combines deep expertise in Microsoft 365, identity and access management, and enterprise device management with hands-on network engineering and vendor management. In addition to maintaining system reliability and operational security, this role owns end-to-end engineering project delivery, drives automation to eliminate manual overhead, and supports seamless cross-functional operations across the firm.

• Platform Administration:
  Serve as Subject Matter Expert (SME) and administrator for Microsoft Intune, supporting corporate device enrollment (Autopilot and Apple Business Manager) across Windows, iOS, macOS, and Windows 365 platforms.
• Apple Ecosystem Management:
  Manage macOS, iOS, and tvOS deployment and policy controls using Apple MDM platforms such as Kandji, IRU, or Jamf.
• Patching & Application Packaging:
  Standardize application packaging, deployment, and patch management across all end-user platforms (Windows, macOS, iOS).

• Cloud Infrastructure & Messaging:
  Oversee Microsoft 365 configuration and policies, Exchange Online, SharePoint Online, Teams, One Drive, and Microsoft Defender for Office 365.
• Identity & Access Management (IAM):
  Architect and maintain Active Directory, Microsoft Entra  (Azure AD), Enterprise Mobility + Security (EMS), and Okta. Test and enforce Role-Based Access Control (RBAC) and single sign-on (SSO) protocols including SAML, OAuth, and OpenID Connect (OIDC).
• Data Protection & Compliance:
  Configure Microsoft Purview capabilities, including Data Loss Prevention (DLP), eDiscovery, Audit, and Content Search to meet regulatory and compliance controls. 1 2

• Office Network Ownership:
  Manage, monitor, patch, and maintain physical office networks globally leveraging the Cisco Meraki ecosystem (firewalls, switches, wireless access points, SFPs, and cloud control plane) to ensure 100% network availability.
• Telecom & Infrastructure Standards:
  Oversee telecom closet standards, physical layer cabling, Ethernet, Wi-Fi, IP routing, firewalling, and DNS.
• Vendor & Circuit Management:
  Manage relationships and operations with external network cabling vendors, internet service providers (ISPs), and network hardware vendors for office buildouts, circuit upgrades, and circuit troubleshooting.
• Zero Trust & Cloud Connectivity:
  Troubleshoot endpoint network connectivity and support Virtual Private Network (VPN) and Zero Trust access solutions in collaboration with Cybersecurity. Support public cloud networking concepts including VPCs, routing, security groups, and site-to-site VPNs.

• SaaS Operations:
  Manage administrative functions for key collaborative and productivity SaaS platforms, including Box, Zoom, Slack, Jira, and Confluence.
• Automation & Scripting:
  Identify and execute automation opportunities using Power Shell, Git Hub Workflows, APIs, and Linux CLI/scripting to streamline routine administrative tasks and reduce manual operational overhead.
• Service Strategy & Support:
  Build operational runbooks, technical documentation, and support strategies for the Service Desk team. Serve as an escalation point to track and resolve complex issues via the ticketing system.

• End-to-End Delivery:
  Own and execute complex technology and infrastructure…